The Coffee Chain Wastes no Time in Announcing Two New Airport Expansion Partnerships

Less than a week after announcing the end of its exclusive agreement with airport foodservice company HMSHost — part of travel foodservice company Autogrill Group — Starbucks is already expanding its airport presence with the announcement of two major partnerships: airport retailer and restaurateur Paradies Lagardère and airport hospitality group OTG Management. Starbucks is entering a licensing agreement…

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Boston Market promotes Eric Wyatt to CEO

Eric Wyatt has been promoted to chief executive officer of Boston Market Corp. He succeeds Frances Allen, who is leaving the company for a new opportunity. In his new role, Mr. Wyatt will oversee a newly created “office of the CEO.” that includes Caryn Doyle, chief financial officer, and Randy Miller, chief administrative officer and…

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Del Taco taps Hackbardt for CMO

Tim Hackbardt is returning to Del Taco Restaurants, Inc., as chief marketing officer. He previously was vice-president of marketing at the Mexican-American quick service chain from 1999-2003. Mr. Hackbardt rejoins Del Taco from BrandTrip Partners, an international restaurant consulting firm, where he was chief executive officer. During his tenure the firm worked with several chains,…

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Imagine Colonel Sanders voicing KFC’s Alexa skill

Amazon announced that it will now work with brands to help them make custom text-to-speech voices for their Alexa skills. Imagine, for example, that you’re ordering KFC using KFC’s Alexa skill, but instead of the default Alexa voice replying to you, it’s Colonel Sanders himself. That’s what Amazon’s going for here, and it’s something that Amazon…

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The Importance of Training and Development for Restaurants

The hospitality industry has one of the most diverse workforces. It offers a huge spectrum of different career opportunities, and each has its own role to play within this vast and still expanding field. These roles, though, may or may not require a specific level of educational attainment. The only criterion that we believe is…

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Yum Brands Names New Chief Brand Officer at Taco Bell, and New CFO at KFC

Yum Brands, under new CEO David Gibbs, on Thursday announced major leadership changes at the company’s three quick-service brands including naming KFC leader Kevin Hochman as interim president of the struggling Pizza Hut division. Hochman’s turnaround experience and ability to improve distinctive brands through innovation “make him ideally suited for this opportunity,” Gibbs said during…

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Global Coffee Alliance Helps Boost Starbucks Sales

A “healthy balance” of comparable sales growth, new store development and continued expansion of its global coffee alliance with Nestle S.A. helped fuel an “exceptional” quarter for Starbucks Corp., said Kevin R. Johnson, president and chief executive officer. “The positive business momentum we’ve created over the past fiscal year continues with a strong start to…

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Craig Wilson Reflects on 20 Years as American Recruiters Franchise

– Craig Wilson, CFSP, American Recruiters Franchise Owner – CHICAGO It was May, 1999, and I was finishing up a consulting project for Carl Carieri, who was at the time, the co-owner with Gino Scialdone, of American Recruiters. Their successful Executive Search Firm was positioning itself to roll out a franchising model for recruiters who…

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Strega Prime Sold to Smith & Wollensky Parent Co.

Nick Varano has sold several of his restaurants, including Strega Prime in Woburn, to the Dublin-based investment group Danu, which operates the Smith & Wollensky Restaurant Group. According to the Boston Globe, Danu is looking to grow its restaurant operations, and purchased Strega Waterfront in the Seaport, Strip by Strega in the Park Plaza Hotel,…

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