Fast –Delivery Company Chowbus Raises $33M

Fast-growing food delivery company Chowbus raised $33 million in a Series A funding round, the company announced. The funding was led by venture capital firms Altos Ventures, based in Silicon Valley, and Left Lane Capital, based in New York City. Other contributors were Hyde Park Angels, Fika Ventures, FJ Labs and Silicon Valley Bank. Founded…

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Restaurants Expand Grocery Offerings to E-Commerce Sites

When restaurants were forced to close dine-in operations at the start of the coronavirus crisis, a number converted their spaces into grocery stores. Since supermarkets were deemed essential businesses, a storefront selling food and other staples for housebound consumers fell under the same umbrella. In the beginning, most operators offered a limited selection of produce, meat,…

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Ruby Tuesday Hawking Nathan’s Famous Hot Dogs to Earn Extra Revenue as a Host, not Ghost, Kitchen

Startup restaurant matchmaker Franklin Junction finds restaurants with spare kitchen space, and marries them with brands that want to expand their delivery-only reach. Ruby Tuesday, which has permanently closed several restaurants in recent months, has found a new way to generate revenue during the pandemic: sell hot dogs from Nathan’s Famous. Dozens of Ruby Tuesday restaurants…

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Plant-Based Meat Placement Matters, says Kroger

Sales of plant-based meat alternatives increased by 23% when merchandised in the meat department at grocery stores, according to new research from the Plant Based Foods Association and the Kroger Co. The placement of plant-based proteins was tested during a 12-week period prior to the coronavirus pandemic at 60 stores in Colorado, Indiana and Illinois.…

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Annapolis, Md.-based Ledo Pizza Names Will Robinson as the Company’s First Chief Marketing Officer

The 100+-location, Annapolis, Md.-based regional pizza franchise Ledo Pizza has announced Will Robinson as the company’s first chief marketing officer. With 12 years of experience as Ledo Pizza’s vice president of restaurant marketing, Robinson was promoted to CMO where he will oversee the company’s sales and marketing budget and technology, manage franchise partners and third-party…

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Mike O’Donnell to Retire as Ruth Hospitality’s Executive Chairman

Ruth’s Hospitality Group, one of the largest upscale steakhouse companies in the world, today announced that Michael O’Donnell, the Company’s current executive chairman, will retire effective December 9, 2020. Following this date, O’Donnell will remain as member of the board of directors. Mike O’Donnell stated, “It’s been a privilege to serve as Executive Chair of Ruth’s Chris for…

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Excellence in Customer Service in the New Normal

In my coaching and consulting sessions with executives during the pandemic, we’ve discussed critical issues such as speed, agility, resilience, pivoting, adaptability, prioritizing, change, strategy, scenario planning, transformation, rebuilding, rethinking and much more. Excellence in customer service As we enter the new normal, excellence in customer service will be an imperative! In an era where…

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